Critical compliance issues receive a response within 4 business hours during Canadian business days. Standard inquiries are acknowledged within 24 hours. All requests are logged and tracked through our internal case management system.
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Complete this brief to initiate a preliminary review of your corporate environmental reporting structure. We will assess alignment with CEPA requirements and current audit standards.
Standard response times and escalation paths for corporate ESG reporting inquiries.
Critical compliance issues receive a response within 4 business hours during Canadian business days. Standard inquiries are acknowledged within 24 hours. All requests are logged and tracked through our internal case management system.
Direct escalation requests can be submitted via email to info@wildflowergrowth.com with the subject line "Escalation – [Project Name]". A senior advisor will respond within 2 business hours. For urgent matters, telephone support is available at 1 (365) 367-2324 during 09:00–17:00 EST.
Enterprise engagements with annual contracts exceeding CAD 50,000 include a named account manager and a direct contact for scheduling quarterly compliance reviews. Smaller engagements are assigned a primary advisor from our team.
Please include your company name, contract reference number, a brief description of the issue, and any relevant file attachments (PDF or XLSX). This allows our team to route the request to the appropriate subject matter expert without delay.
Our FAQ page covers recurring topics such as CEPA reporting thresholds, data retention periods, and audit preparation checklists. If your question is not listed, please submit a support ticket or email info@wildflowergrowth.com.